QQueueSense.ai
Live simulationSurge protocolHospital

AI queue, crowd & service experience optimizer

Civil Hospital — OPD Block · facility clock 10:05 AM

Patients waiting

66

live across all desks

Average wait

32m

above target

Fairness score

73

equity + spread weighted

Equity gap

-18m

priority vs general wait

Demand forecast — next 3 hours

15-minute buckets · shaded band = model uncertainty
8:05 AM9:05 AM10:05 AM11:05 AM12:05 PM1:05 PM
forecast observed· dashed line = now

Departments — allocation recommendations

General Medicine

23 waiting · 4 counters open · target 20m

29m

avg wait

2

Time-critical

~6m

4

Priority

~17m

17

General

~35m

Recommendation: open 3 more counters

Orthopaedics

19 waiting · 2 counters open · target 25m

57m

avg wait

2

Time-critical

~13m

4

Priority

~35m

13

General

~70m

Recommendation: open 3 more counters

Diagnostics & Lab

14 waiting · 3 counters open · target 15m

17m

avg wait

1

Time-critical

~4m

2

Priority

~10m

11

General

~19m

Recommendation: open 1 more counter

Pharmacy

10 waiting · 2 counters open · target 10m

12m

avg wait

1

Time-critical

~3m

2

Priority

~7m

7

General

~14m

Recommendation: open 1 more counter

Crowd density by zone

Derived from token check-ins

OPD Waiting Hall146 / 220
Registration Lobby102 / 120
Pharmacy Corridor60 / 90

Escalation

surge

Triggers

  • · General Medicine: avg wait 29m over 20m target
  • · Orthopaedics: avg wait 57m over 25m target
  • · Diagnostics & Lab: avg wait 17m over 15m target
  • · Pharmacy: avg wait 12m over 10m target

Proposed actions

  • · Open 3 more at General Medicine
  • · Open 3 more at Orthopaedics
  • · Open 1 more at Diagnostics & Lab
  • · Open 1 more at Pharmacy

Decision audit log

Every automated recommendation needs human approval and is recorded here.

  • No interventions yet in this session.